Refund and Returns Policy – LeadsMails
At LeadsMails, we value transparency, trust, and customer satisfaction. Since our services involve digital products (B2B & B2C email lists, lead databases, and related services), our Refund and Returns Policy is designed to be clear and fair. Please read it carefully before making a purchase.
1. Digital Products & Non-Returnable Nature
- All our products, including email lists and lead databases, are digital goods delivered electronically.
- Because of their nature, digital products cannot be physically “returned” once delivered and accessed.
- Therefore, we do not accept returns once the order has been fulfilled.
2. Refund Eligibility
Refunds may be issued only in the following cases:
- If the product was not delivered within the promised timeframe.
- If the data provided is completely inaccessible or corrupted.
- If there is a clear case of duplicate purchase (accidental double charge).
Refunds are not provided in cases where:
- You change your mind after purchase.
- The product was downloaded and accessed successfully.
- You expected results (sales/conversions) that were not guaranteed by us.
3. Data Accuracy & Guarantee
- We strive to provide verified and regularly updated leads.
- While we guarantee that leads are sourced from reliable and lawful channels, we cannot guarantee specific response rates, conversions, or sales outcomes, as these depend on your marketing strategy.
- Small inaccuracies in contact details may occur due to natural data changes (job changes, inactive emails, etc.), but this does not qualify for a refund.
4. How to Request a Refund
If you believe you are eligible for a refund, please contact us within 7 days of purchase at:📧 leadsmailssite@gmail.com
Include the following details in your request:
- Order number
- Date of purchase
- Reason for refund request
Our support team will review your request and respond within 3–5 business days.
5. Policy Updates
LeadsMails reserves the right to update or modify this Refund and Returns Policy at any time. Any changes will be posted on this page with a revised date.
6. Contact Us
For questions about this Refund and Returns Policy, please reach us at:
📧 Email: leadsmailssite@gmail.com
🌐 Website: www.leadsmails.site